FAQ
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Monthly packages run on a rolling basis with automatic monthly billing.
When you book, you’ll choose a date and time for your first shoot. That then becomes your regular monthly slot, so you don’t need to rebook each time.
You can cancel your subscription at any point, or rearrange your shoot with 48 hours notice. There are no long-term contracts.
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No. all monthly packages are rolling, and are designed to be flexible and low pressure.
You’re free to cancel or rearrange whenever you need to - We just ask for notice for changing shoot dates so we can manage our schedule properly.
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We focus on simple, natural photo and video content that reflects your business as it really is.
This usually includes:
• drinks or food being made
• atmosphere and details of the space
• small moments behind the bar or counter
• natural shots of your products in everyday use
There’s no pressure to perform and no need to prepare anything in advance.
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Standard delivery: within 7 working days
Priority delivery (Regular Presence & The Full Works packages): within 5 working days
Everything is delivered in a tidy, easy-to-use folder as individual files, ready to post.
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No - posting, scheduling, and caption writing aren’t included in the packages.
This keeps things simple and ensures you’re only paying for things you’ll actually use.
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You’re welcome to request anything you’d like captured - for example, a new menu item or a part of the space you love.
You don’t need to provide a shot list or plan anything in detail. We’ll take care of capturing a balanced mix of content.
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No - We deliver fully edited, finished content only.
This ensures everything you receive is consistent, polished, and ready to use without extra work on your side.
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That’s no problem at all.
We just ask for at least 48 hours’ notice so the slot can be rearranged.